If the controller firmware version is different from the VMP software version, can VMP still recognize the controller normally?
VMP can recognize the controller. However, a warning “The VMP version does not match the controller firmware version.” will appear in the VMP interface. The controller firmware version needs to be updated to match the VMP version for proper use.
What are the unique advantages of VMP software?
Why does the VMP interface sometimes not display completely on a computer monitor?
The VMP V1.4.0 version interface currently does not support adaptive display for all computer resolutions. Therefore, when the resolution is unsuitable, it may cause incomplete display. This issue is resolved in VMP V1.5.0.
Will updating the VMP software version cause loss of presets?
If updating version from V1.4.0 or later to V1.4.0 or later, it will not lose presets. If updating to a version below V1.4.0, presets will be lost.
Device A has been configured using VMP. How can this configuration be replicated onto Device B?
Users can export the project from Device A in VMP and apply it to Device B. This allows Device B to copy the configuration from Device A, including layout, processing, screen settings, and presets.
This function requires that both devices are of the same model, same version, and have the same input and output cards. The exported project file cannot be upward or downward compatible with VMP versions. A project from offline mode must be imported into online mode in VMP of the same version.
How can files be imported in VMP, similar to LCT?
In VMP, go to tool-maintain to update files. For cabinets which supports both NCP and rcfgx files, updating both NCP and rcfgx files is supported. For cabinets equipped with A10s Pro, CA50E, or XA50 Pro, which only supports NCP files, only updating NCP files is supported.
Can VMP adjust calibration coefficients?
In the coefficient management interface, user cannot adjust coefficients at the cabinet or module level, only export and import are supported. However, coefficients can be adjusted at the pixel level. In the correction interface, calibration coefficients can be adjusted at the cabinet or module level through the seam correction and multi-batch adjustment features.
Does VMP support enabling calibration for a single cabinet and exporting the calibration coefficients of a single cabinet?
Yes, user can freely select the cabinet to enable/disable calibration and export its calibration coefficients.
Does group management support different devices?
Group Management includes management at two levels: Screen Group and Screen. A Screen Group can contain multiple Screens and can include various different devices. A Screen can contain multiple controllers of the same model.
Can users export logs from controller properties to analyze the root cause of issues themselves?
Users can export logs, but the logs need to be analyzed by NovaStar’s R&D team to determine the root cause.
How is the device’s scale function represented and operated in the layout interface?
Scaling can be adjusted by dragging with the mouse or by selecting the scaling mode in the top-right corner of the layer.
How can the canvas size be matched to the video source size?
The canvas size can be adjusted directly in the layout interface to match the source size.
What is the indicator function in VMP?
“Indicator” can refer to the indicator on the receiving card or the indicator on the back of the cabinet. In VMP, under layout-cabinet settings-indicator, the switch can turn on&off the receiving card and cabinet indicator lights. Since each cabinet and HUB indicator design may vary, this function often requires customization to support indicator on&off and other functions. Otherwise, the Indicator switch can only control the receiving card indicator.
How many adjustment modes does EOTF have in VMP, and what is the purpose of each?
When the source is not HDR, VMP can adjust the EOTF shadow compensation. The purpose is to increase the brightness of low grayscale, allowing the first starting grayscale start to light normally. Most screens’ first starting grayscale can not light normally. Adjusting the shadow compensation to the 33.33% level can adjust several starting grayscales, enabling the LED screen to display properly without affecting the overall gamma mapping.
If the screen is calibrated to a very high level, the low grayscale compensation can be set to 0%. However, achieving this result is not easy, so low grayscale compensation is generally used.
When set to 0%, standard gamma mapping is applied.
When set to 33.33%, the first starting grayscale starts to light normally, and adjacent low grayscale levels are adjusted. Mid and high grayscale will be unchanged.
When the source is HDR, EOTF can adjust Clip Level, Ambient Light Compensation, and Shadow Compensation.
Clip Level: Slightly reduces the brightness near the PQ cut-off point, improving overexposure issues and enriching details in highlight areas. In ST.2084 mode, if the display’s peak brightness is lower than the source’s maximum brightness, overexposure may occur in bright area. The highlight suppression feature slightly reduces the brightness of the source image near the cut-off point, mitigating overexposure. This method is commonly referred to as “soft roll.” When highlight suppression is set to 0, it is called “clip.”
Ambient Light Compensation: This feature brightens the overall image to counteract issues where content becomes hard to see due to ambient light shining on the screen. Adjusting this value eliminates detail loss caused by diffuse reflection from ambient light on the LED screen. A higher value makes the displayed HDR content brighter overall.
Shadow Compensation: This improves low grayscale merging issues caused by insufficient bit depth conversion on the display, enhancing the low grayscale detail performance. A higher value increases the brightness of low grayscale areas.
Can EOTF be used to adjust the black level?
Black level and EOTF are two different concepts. The black level ensures the display quality of dark areas, while EOTF ensures the accuracy of brightness mapping.
Where can the factory reset function be found, and who can generate this function in VMP?
This function can be found in VMP via Tool-Maintain-Cabinet Page-Factory Reset.
This function is generated in VMP by adding the “Factory Reset” option in CabinetTool. The FAE who produces NCP can do it.
What do collect and restore origin data mean in the VMP diagnosis page in the monitor interface?
Collecting origin data means recording the current project status. Restore origin data means restoring to the last recorded collect origin data.
What is the meaning of the four origin data changes below the diagnosis interface?
When comparing to origin data, VMP searches the differences between the current state and the state when collecting origin data. It checks for changes such as controller configuration, cabinet quantity and positions, receiving card information, and module information. The quantity of changes is displayed in the data change list, allowing users to know the differences between the current configuration and the configuration when collecting origin data, and then decide on the subsequent actions.
How to clear diagnosis data in the monitor-diagnosis function?
To clear the data, click “Start” to start diagnosis.
When multi-batch adjustment and calibration coefficients are decoupled, both multi-batch adjustment and calibration switches should be available. Why does correction interface in VMP only have the calibration coefficients switch?
A10s Pro with V1.5.3.0 and above versions and XA50 Pro with V1.5.3.0 and above versions supports 7-color adjustment. They have an independent multi-batch adjustment switch. However, the 3-color adjustment receiving cards do not have an independent switch.